Reservations

Spa services are available by appointment on a daily basis. We recommend calling as far in advance as possible to ensure availability. A credit card or gift card is required when making reservations.


Spa Treatment Attire

If desired, undergarments or a swimsuit may be worn during treatments, however, our therapists are trained to discreetly drape and provide you with complete privacy at all times. Please let us know if we may make you more comfortable.


Guest Cancellation

We request the courtesy of a 24-hour cancellation notice for all spa services. Cancellations of less than 24-hours or no-shows will be charged at 100%.


Arrival Time

So as not to sacrifice any minutes of the spa experience, we suggest that clients arrive early. Unfortunately, clients arriving after their scheduled appointment time will not receive an extension of services and will be responsible for full service fees. All treatments must end at the scheduled time, as to prevent the delay of the next client’s services.


Concerns During Pregnancy

Please avoid any spa treatments using deep pressure and heat, such as hydrotherapy and herbal wraps. Gould’s recommends the Mother-to-Be Massage and any of our facials during pregnancy.


Cell Phones & Pagers

Out of consideration for our guests, please mute pagers. Cell phone use is not permitted in the spa.


Every effort is made to ensure that the spa environment is one of tranquility and relaxation. Please respect our other guests’ desire for privacy and quiet.

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Other Services

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Gift Cards

Gift Cards may be redeemed for services or retail products. Due to multiple locations, gift cards must be presented at time of appointment & will not be replaced if lost or stolen. Gift cards may not be redeemed for cash value.

Purchase a Gift Certificate here.


Corporate or Group Booking

Consider the Gould’s experience as a special customer or employee reward or as part of a company retreat. Call 901.682.3737 for information or assistance with the coordination of your special event.


Wedding Packages

The day spa experience will add to this special occasion for the bride, groom, family or friends.


Series Discount

Receive 10% off any series of 6 or 12 massage or facial services.


Some services may not be available at all locations. Please inquire.